We provide the strongest guarantees in the industry, ensuring top-quality plumbing work and customer satisfaction.
We offer free estimates on big jobs, giving you a clear and upfront cost before any plumbing work begins.
Our 24/7 support ensures that you're never left without help, no matter the time or issue.
Our expert plumbers are highly trained and experienced, delivering reliable solutions for all your plumbing needs.
We provide fast, reliable emergency plumbing services, available anytime to handle urgent issues with expertise.
Our maintenance services keep your plumbing systems in top condition, preventing issues before they become costly.
If your plumbing issue is more complicated than a standard service call, don’t worry! We offer free estimates to provide you with an accurate understanding of the work needed. Our expert team will assess the situation and give you a clear, upfront cost before any work begins.
Our well-known reputation is built on years of reliable service, exceptional workmanship, and unwavering customer satisfaction.
Trusted and recommended by countless customers, we deliver top-quality plumbing solutions and exceptional service every time.
Fully licensed and insured, we ensure peace of mind with professional, safe, and reliable plumbing services.
Customer
1. Introduction
These Terms and Conditions govern the use of services provided by LC Plumbing and Heating Services Limited (“we,” “us,” or “our”). By engaging our services, you agree to these Terms and Conditions in full.
2. Services Provided
We offer a range of plumbing and heating services, including but not limited to general plumbing, boiler installations and repairs, bathroom refits, and emergency plumbing services. The specifics of each service will be outlined in the service agreement.
3. Estimates and Pricing
All prices quoted are estimates and may be subject to change based on the specifics of the job. We will provide a written estimate before commencing any work, and you will be required to approve this estimate before we proceed. Additional charges may apply for emergency services or work outside of normal business hours.
4. Payment Terms
Payment is due upon completion of the work unless otherwise agreed in writing. We accept various forms of payment, including cash, bank transfer, and major credit/debit cards. Invoices will be provided for all completed work.
5. Customer Responsibilities
You are responsible for providing access to the property for our technicians to carry out the work. Any issues related to access, such as blocked pathways or locked gates, must be communicated in advance. You must ensure that all pets are secured and that the work area is clear of personal belongings.
6. Guarantees and Warranties
We offer a guarantee on all workmanship for a period of 12 months from the date of completion. Any materials supplied will be covered by the manufacturer’s warranty, details of which can be provided upon request.
7. Cancellations and Rescheduling
If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance. Cancellations made with less than 24 hours’ notice may incur a cancellation fee.
8. Liability
We are fully insured and adhere to all relevant safety regulations. However, we are not liable for any indirect, consequential, or incidental damages arising from the provision of our services. Our total liability for any claim shall not exceed the amount paid for the service in question.
9. Data Protection
We respect your privacy and are committed to protecting your personal information. We will only use your data in accordance with our Privacy Policy, which is available on our website.
10. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Changes will be communicated to you, and continued use of our services will signify your acceptance of the updated terms.
11. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
Contact Us
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Phone: 07734 396302
Email: [email protected]
1. Introduction
LC Plumbing and Heating Services Limited (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you engage our services or visit our website.
2. Information We Collect
We may collect and process the following types of personal information.
-Contact Information: Name, phone number, email address, and postal address when you contact us or request services.
-Service Information: Details about the services you request, including service history and any additional information necessary to complete your request.
-Payment Information: Payment details such as credit/debit card information when you make a payment.
3. How We Use Your Information
We use your personal information for the following purposes:
-To provide and manage our plumbing and heating services.
-To communicate with you regarding your inquiries, appointments, and services.
-To process payments and manage invoices.
-To improve our services and customer experience.
-To comply with legal obligations and protect our rights.
4. Disclosure of Your Information
We may share your personal information in the following circumstances:
-Service Providers: With trusted third-party service providers who assist us in operating our business and providing services, subject to strict confidentiality obligations.
-Legal Compliance: When required by law or in response to legal requests, such as subpoenas or court orders.
-Business Transfers: In connection with any merger, sale of assets, or acquisition, your information may be transferred as part of that transaction.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
6. Your Rights
You have the following rights regarding your personal information:
-Access: You can request access to the personal information we hold about you.
-Correction: You have the right to request correction of any inaccurate or incomplete personal information.
-Deletion: You may request the deletion of your personal information, subject to legal obligations.
-Withdrawal of Consent: If you have given consent for us to process your personal information, you may withdraw that consent at any time.
7. Cookies
Our website may use cookies to enhance user experience. Cookies are small files stored on your device that help us improve our website’s functionality and track user behaviour. You can manage your cookie preferences through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be communicated to you via our website, and your continued use of our services will signify your acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Phone: 07734 396302
Email: [email protected]
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5 Dr Anderson Avenue, Doncaster South Yorkshire DN7 5EQ
Tel:01302372781
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